TECHNICAL ASSISTANCE

The true value of your choices will be revealed over time

OUR SERVICE TARGET

Your Most Reliable Partner

HGS's North American team is committed to becoming your most reliable partner by delivering prompt and efficient technical service.

Request Service

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SERVICE SUPPORT

Contact: Service@HSGLaser.com

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SPARE PARTS

Contact: Parts@HSGLaser.com

GENERAL OFFICE LINE

Call Us For More Information:
+1 (844) 474-5771 or email us at US@HSGLaser.com

SERVICE CENTER

Based in Chicago, Serving the Continent

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PHONE SUPPORT

Save Your Time

Your request is instantly converted into a ticket, eliminating long phone waits and ensuring top priority, especially if your machine is down.

FIELD SUPPORT

We're There For You

No matter where you are, our regional service engineers are always nearby, offering customized services delivered by local experts trained directly by our team.

MAINTENANCE PLANS

Prevent Machine Downtime

Our plans include routine maintenance, targeted interventions for specific system components, prompt support for failures or malfunctions, and access to selected spare parts.

SOFTWARE UPDATES

Regular Updates for Seamless Operation

With every software update, you gain access to new features, smart shortcuts, and opportunities to refine best practices and expand your capabilities enabling you to stay ahead of the competition.

Operation Training

Unlock Your Machine's Full Potential

Our local training programs are available both online and in person and include introductory and advanced courses for any level, as well as tailored training programs suitable for your need.